Support

Our certified technicians tackle unique issues on an as-needed basis and for long-term professional support services. From desktop to datacenter, AVS will provide the effective support and professional services that will help your business thrive in a competitive environment. We offer retainer blocks, “a-la-carte” hourly services, weekly or monthly recurring visits, and on-site support agreements.

ADVANTAGE VIDEO SYSTEMS FREE SUPPORT

Someone is monitoring our call center to provide you the AVS FREE 24/7 phone and email support. This does not mean that we will solve all issues by phone. Our support engineers will usually be on the phone when you call but a may be on other calls. We will contact you according to times and hours of access defined in your program or maintenance level. Please provide as much detail as possible in your service request.

SECURITY NOTIFICATIONS

We strive to keep our clients data secure. Our team will notify you of security updates, maintenance and downloads as they become available to keep your systems secure. Follow our social media and sign up to our newsletter for immediate service updates and alerts.

SERVICE PLANS

When the unexpected occurs, we can send an expert to help you bring your systems back online.

Choose a dedicated Service Plan

Learn best practices from our On–Site Support engineers, reduce downtime and spend more time focused on strategic initiatives.

Have a question? We’re here to help, message us today!